What is an eBook?
Answer: An eBook is a book in an electronic format that you read on your computer, eBook reader, any electronic device that can read a PDF file, or it may be printed.
How do I read an eBook?
Answer: You can read it right on your computer or electronic device, i.e. BlackBerry. Or, you can purchase an eBook Reader device available in the electronics department of most stores. eBook Readers house all of your eBooks in one spot.
How do I download an eBook?
Answer: Simple! After purchasing your eBook from eBookGuides4Life.com via PayPal, you will be directed to your “Account Page” where you will see your eBook in a PDF file. Simply open it and do a “save as” onto your own computer and save it wherever you want.
How long does it take to download an eBook from eBookGuides4Life.com?
Answer: It depends on how big the eBook is. Generally, it takes a few seconds to a few minutes.
How do I download my eBook?
How long does my eBook remain accessible once I buy it?
Do I need any special software?
Answer: You only need Adobe Reader. Click here to download your FREE copy!
Can downloading an eBook damage my computer in any way?
Answer: All files available on our website have been scanned for viruses, and at the time of publication do not contain any. However, eBookGuides4Life.com is not liable for any damage caused by these downloads.
Do eBooks have an expiration date?
Answer: eBooks downloaded from our website do not currently have an expiry date. However, eBookGuides4Life.com reserves the right to change this policy.
Can I copy or print an eBook after I purchase it?
Answer: Some eBooks in PDF files are secured and do not allow copying or printing. If the eBook you purchased is not secured, you may retain a single copy for your personal, non-commercial use provided you do not remove any copyright or other proprietary notices. As per copyright laws, you may not otherwise copy, distribute, display, download, modify, repost, transmit or use all or part of any material without the author’s prior written permission.
Are there shipping and handling costs?
Answer: No. eBooks are a downloaded electronic file, therefore there is no shipping or handling costs.
What if I have trouble downloading an eBook?
What is your return policy?
Answer: There are no returns or refunds possible with eBooks.
FAQ’S FOR PURCHASERS OF eBOOKS
What are the benefits of Registering on eBookGuides4Life.com?
Answer: Register in order to purchase eBooks, participate in our Author’s Forum, and take advantage of the Free downloads we have to offer. There is no fee to Register with eBookGuides4Life.com.
I am having trouble logging-in after I have Registered.
Answer: Please be advised that ‘cookies’ are stored on your computer by our website. This enables us to record information such as site preferences and login status. Please enable cookies for this website in order to complete the login process.
What is a ‘cookie’?
Answer: A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. When you return to the site, Firefox sends back the cookies that belong to the site. This allows the site to present you with information customized to fit your needs.
Cookies can store a wide range of information, including personally identifiable information (such as your name, home address, e-mail address, or telephone number). However, this information can only be stored if you provide it - websites cannot gain access to information you didn't provide to them, and they can't access other files on your computer.
By default, the activities of storing and sending cookies are invisible to you. However, you can change your settings to allow you to approve or deny cookie storage requests, delete stored cookies automatically when you close your internet browser, and more.
What payment methods does eBookGuides4Life.com accept?
Answer: You pay for your eBook(s) through PayPal and can use Visa, Mastercard, or Debit Card. Of if you have your own PayPal account with funds available; you can also pay that way.
Is there after-sales support?
Answer: Should you require after-sales support, simply click on the Contact Us page and send us an email with your question.
How do I download my eBook?
Why do I have to pay for my eBook through PayPal?
Answer: PayPal is the easiest and safest method for on-line payments.
Do I have to have a PayPal Account to buy an eBook from eBookGuides4Life.com?
Answer: No. To provide the most secure purchasing experience for you, we chose to work with PayPal for our transactions, which enable you to pay via Visa, MasterCard or Debit Card. If you choose to create your own PayPal account, then you can also use money in that account to purchase your eBook(s).
I bought an eBook and paid through PayPal. Where is my eBook?
Answer: You MUST click the orange button marked "Back to eBookGuides4Life.com to be directed to your “My Account” page where your newly purchased eBook will be available for download.
What does it mean if the words “awaiting payment” appear in “My Account”?
Answer: This indicates an error in your PayPal payment and therefore your transaction is incomplete. In this case, simply re-enter the eBook Store and purchase your eBook again.
In PayPal, you MUST click the orange button marked "Back to eBookGuides4Life.com" in order to complete the order. Then, your eBook is accessible under “My Account”.
How do I download my eBook?
What if I get an error message when I try to download my eBook?
Answer: There could be many factors that create errors. Please restart your internet browser and login to your account on our website and click on the ‘My Account’ tab. Start your download again. If errors persist, please contact us at eBooks@eBookGuides4Life.com for assistance.
What if I delete my copy of my downloaded eBook?
Answer: If this happens, you can login into your “My Account” page on eBookGuides4Life.com and re-download your purchased eBook, as per our current policy. eBookGuides4Life.com does not take responsibility for your deleted files.
What if I am unable to open my eBook?
Answer: If you have compatibility issues with viewing the eBook, please download the most recent version of Abode Reader available from our website in our Resource Centre. If you continue to have difficulties, please contact us at eBooks@eBookGuides4Life.com.
What if the graphics do not display properly on my copy?
Answer: If you have compatibility issues with viewing any of our eBooks, please download the most recent version of Adobe Reader, available from our website in our Resource Centre (you must log in as a Registered User to access the Resource Centre).
What do I do if I am unable to open and read the eBook?
Answer: All eBooks have been confirmed to function with all versions of Adobe PDF Reader. Please update your Adobe PDF to the newest version and try again. Click here to download your FREE copy!
How do I download my eBook?
What is your Copyright Policy?
Answer: www.eBookGuides4Life.com supports copyrights. Once you have purchased and downloaded one personal copy of an eBook, you may retain a single copy for your personal, non-commercial use, provided that you do not remove any copyright or other proprietary notices. You may not otherwise copy, distribute, display, download, modify, repost, transmit or use all or part of any material without the author’s prior written permission.
FAQ’S FOR AUTHORS
How do I submit my eBook to eBookGuides4Life.com?
Answer: It’s as easy at 1, 2, 3:
What currency will I be paid in for the sales of my eBook(s)?
Answer: Canadian Dollars.
What if I have my eBook in more than one format?
Answer: Currently, we only accept PDF format, so please submit in PDF format only.
Will eBookGuides4Life.com promote my eBook for me?
Answer: Yes! We are continually looking for ways to market and sell your eBook, such as search engine optimization (SEO) and working with seasoned internet marketing professionals. We take it one step further by providing you with some suggestions to help you market your eBook yourself, and routinely send that to all of our new Authors once they have ePublished an eBook with us.
Why should I consider self-publishing with eBookGuides4Life.com?
How do I update my contact information to eBookGuides4Life.com?
Do you review all submissions?
Answer: eBookGuides4Life.com attempts to, but does not review all eBooks.
How will my eBook be priced for sale on eBookGuides4Life.com?
Answer: The price of our eBooks will be established based on market evaluation and eBookGuides4Life’s pricing criteria. eBooks are generally priced less than paper books due to their lower production and distribution cost
What if I am not the Author, but I am the Authorized Agent for the Author. How do I submit the eBook?
Answer: If you are not the Author and are acting as the Authorized Agent, for legal reasons you must fill out the Author Submission Form in your name, not the name of the Author. This way you are agreeing that you are the Owner/Authorized Agent of the work.
Do you create an eBook cover for me?
Answer: Yes, if you do not supply us with an image or graphic for the cover, we will design a simple and basic one for you at our discretion.
How do I create sample pages of my eBook?
Answer: Simply extract the pages you want to use as your sample, PDF them and rename it “Sample Pages, and Title of your eBook”. Check the Properties and Security Settings just like you would for the actual eBook.
How do I get my eBook ready for ePublishing with eBookGuides4Life.com?
You are required to read all of these documents and have a thorough understanding before submitting your eBook:
Now, you’re ready to submit your eBook!
Please note that once you click on Submit, it may take several minutes to upload your files. Thank you for your patience. If you click on Reset Form all of the information that you entered will be cleared.
For file sizes greater than those recommended above please contact us at ebooks@eBookGuides4Life.com
I have many eBooks to submit. What is the best way to list them on your website?
Answer: You may submit as many eBooks as you wish, however, you can only submit one at a time.
Do you publish paperback and hard cover books also?
Answer: No, currently we only ePublish eBooks.
Do you accept poems and collections of articles?
Answer: Yes.
Do you accept work that is written in languages other than English?
Answer: No, not at this time.
How do I convert my Word document into a PDF my file?
Answer: You require Adobe Acrobat to convert your document to a PDF File (there are other applications that can convert your document to PDF. A simple Google search for PDF converters will result in many options to choose from). If you need help, visit our Referral Page and contact one of our Editors/Conversation Specialists.
How do I add security to my PDF file before I submit my eBook to you for ePublishing, so that no one can copy, paste or print the content?
Answer: Since there are many different versions of Adobe Acrobat, we recommend you visit www.Adobe.com for the step-by-step process.
If I add security to my PDF, can my PDF still be printed?
Answer: Unless you have locked your PDF file for printing, it can be printed.
Why is it necessary to change the Properties on my PDF?
Answer: So it can be titled correctly on an eBook Reader device. If you do not change the Properties of the document, the name of your eBook may not appear correctly. Also, it may not be compatible with eBook Reader devices if you do not change the compatibility to version 5.0. It’s simple to do. Here’s how you do it: Once the file is converted to PDF and before you secure the file, ensure that the file Properties are set correctly: while in Acrobat, click File/Properties/Description Tab. Ensure that the Title, Author, Subject and Keywords are all filled in correctly. Click OK to save changes.
If I list my eBook on your site, can I sell it on other sites as well?
Answer: Yes. You retain ownership to all rights of your eBook.
Is there a listing fee to list my eBook on your site?
Answer: No.
What percentage of my sales do I get?
Are there any hidden fees?
Answer: No.
How do I get paid?
Will I receive a Sales Report with my commission cheque?
Answer: Yes.
What do I do if I notice copyright infringements on your web site?
Answer: We take allegations of copyright violations very seriously. If you believe that material on eBookGuides4Life.com violates your copyright, please send an e-mail to the attention of the Digital Rights Management Officer at eBooks@eBookGuides4Life.com. Please refer to the Author’s Agreement, Guidelines and Policies for the information required in your e-mail. eBookGuides4Life.com does not review all eBooks and it is our policy upon a copyright complaint to immediately remove an eBook from our website and suspend sales of that eBook. eBookGuides4Life.com reserves the right to take legal action against those in violation of copyright laws.
What is your Policy on copyright infringements?
Answer: eBookGuides4Life.com supports copyrights, therefore you cannot post content that you don't own or have permission to publish on our website. We take allegations of copyright violations very seriously and reserve the right to take legal action against those in violation of copyright laws. Please visit our Author’s Agreement, Guidelines and Policies for more information.
What can I do, as an Author, to protect myself from copyright infringements?
Answer:
Ensure that you are the Author, Owner or Authorized Agent of the copyright for all of the content in the eBook that you are submitting.
Secure your PDF file from copying, pasting and even printing, if you prefer.
There are copyright laws that protect the Owners, Authors or Authorized agents and we encourage you to research the copyright laws for your country. eBookGuides4Life.com operates in Ontario, Canada and therefore abides by the Canada Copyright Act.
What if someone buys my eBook and forwards it to someone else?
Answer: As with any digital media, there are laws that protect the Owners, Authors or Authorized Agents, however there is nothing stopping a customer from forwarding an electronic file (eBook) to others. We at eBookGuides4Life.com do not encourage any breach of the law and have several reminders to our customers regarding this.
How do I reduce my file size?
Answer: The file size of your eBook should be no larger than 1.5 MB. For file sizes greater than those recommended above please contact us at ebooks@eBookGuides4Life.com
How do I reduce my image size?
Answer: Images such as your Author Photo and/or eBook Cover should be sent to us under 100KB and 600x800 in dimensions (approximately). Here is how to reduce your image if it is too large: go to ‘all programs’ on your computer/choose accessories/click on Paint Shop Pro (if you have it)/Open the File you wish to re-size/click on ‘image-resize’ and reduce the dimensions\Save and then Exit to view your image in its new image size.
How do I download my eBook?
What is your privacy policy?
What do I do if I feel that my privacy has been breached?
How do I contact you if I have any further questions that have not been answered in this FAQ section?
Updated July 2nd, 2010